This Privacy & Cookie Policy (“Policy”) describes how LakeThunStays.com (“LakeThunStays,” “we,” “us,” “our”) collects, processes, uses, stores, and discloses personal data in connection with our website and services at https://lakethunstays.com (including use oflang=en and currency=USD URL settings).
Effective Date: 24 February 2026
This Policy is intended to comply with the Swiss Federal Act on Data Protection (revFADP) and, where applicable, the EU General Data Protection Regulation (GDPR). By accessing or using our website, you acknowledge that you have read and understood this Policy.
1) Controller
The data controller responsible for processing personal data is:
LakeThunStays.com
Legal entity: J&T Ventures GmbH
Address: Platzweg 1, Wimmis, Bern, Switzerland
Email: contact@lakethunstays.com
Phone: +41 76 336 31 69
2) Definitions
For purposes of this Policy:
- Personal data means any information relating to an identified or identifiable natural person.
- Processing means any operation performed on personal data, including collection, use, storage, disclosure, and deletion.
- Controller means the entity determining the purposes and means of processing.
- Processor means a third party processing personal data on behalf of the controller.
- Data subject means the individual to whom personal data relates.
- Consent means freely given, specific, informed, and unambiguous agreement to processing where required by law.
3) Categories of Personal Data
3.1) Data Provided by You
We may process:
- identification data (for example, name),
- contact data (email address, telephone number),
- billing and reservation details,
- communication content,
- payment-related information processed via third-party providers.
This may occur when you make a booking, contact us, or complete forms.
3.2) Data Collected Automatically
We may process technical and interaction data including IP address, device and browser identifiers, operating system, pages accessed, referrer or exit pages, date and time of access, and related usage information.
Such data may constitute personal data where it can be linked to an identifiable individual.
4) Purposes of Processing
Personal data is processed for the following purposes:
- performance and administration of accommodation bookings,
- processing of payments,
- customer communication and support,
- fraud prevention and IT security,
- compliance with legal obligations,
- website analytics and service optimization (subject to consent where required).
We do not process personal data for purposes incompatible with those described above.
5) Legal Basis for Processing
Where GDPR applies, processing is based on one or more of the following legal grounds:
- performance of a contract (Art. 6(1)(b) GDPR),
- compliance with legal obligations (Art. 6(1)(c) GDPR),
- legitimate interests (Art. 6(1)(f) GDPR),
- consent (Art. 6(1)(a) GDPR), including for analytics cookies where required.
Under Swiss revFADP, processing is conducted in good faith and proportionate to the relevant purpose.
6) Recipients and Third-Party Processors
We may disclose personal data to service providers acting as processors under contractual obligations, and to authorities or advisors where legally required.
6.1) Web Analytics
We use first-party analytics tooling and may use third-party analytics providers such as Google Ireland Limited (Google Analytics), where enabled.
Analytics data may include:
- IP address (with masking or anonymization where configured),
- device and browser information,
- usage patterns and interaction data.
Where Google services are enabled, data may be transferred to Google LLC in the United States. Processing for non-essential analytics occurs only on the basis of consent where required by applicable law.
Further information: https://policies.google.com/privacy
Google opt-out: https://tools.google.com/dlpage/gaoptout
6.2) Map Services
Interactive maps on the website are provided via Mapbox. When map functionality is used, technical data including IP address and device information may be processed and may be transferred to the United States.
Further information: https://www.mapbox.com/legal/privacy
6.3) Payment Processing
Payments are processed by Stripe Payments Europe Ltd. Stripe processes payment data directly as a regulated payment service provider. We do not store complete payment card numbers.
Further information: https://stripe.com/privacy
We do not sell personal data for money.
7) International Data Transfers
Where personal data is transferred outside Switzerland or the EEA/UK, such transfers are based on adequacy decisions, standard contractual clauses, or other legally recognized safeguards.
8) Data Retention
Personal data is retained only for as long as necessary to:
- fulfill contractual obligations,
- comply with statutory retention periods,
- resolve disputes,
- enforce legal claims.
Retention periods are determined based on legal requirements and operational necessity. Accounting and invoicing records are typically retained for up to 10 years under Swiss record-keeping obligations.
9) Data Subject Rights
Where applicable, you have the right to:
- access personal data,
- rectify inaccurate data,
- request erasure,
- restrict processing,
- object to processing,
- data portability,
- withdraw consent at any time.
Requests should be submitted to contact@lakethunstays.com. We may require appropriate identification before responding.
We aim to respond within applicable legal timelines (including one month under GDPR, subject to lawful extensions in complex cases).
10) Cookie Policy
10.1) Use of Cookies
Our website uses cookies and similar technologies to ensure functionality, enhance user experience, and analyze website performance.
Cookies may include:
- strictly necessary cookies,
- functional cookies,
- analytics cookies (subject to consent where required).
Strictly necessary cookies cannot be disabled. Analytics cookies are deployed only after valid consent where required by applicable law. You may manage cookie preferences through the website interface or browser controls. Disabling certain cookies may impair website functionality.
11) Automated Decision-Making
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on users.
12) Security Measures
We implement appropriate technical and organizational measures to safeguard personal data, including:
- TLS/HTTPS encryption,
- restricted access controls,
- secure hosting infrastructure,
- ongoing security monitoring.
However, no method of electronic transmission or storage is entirely secure.
13) Children’s Privacy
Our website is not directed at children under 16, and we do not knowingly collect personal data from minors. If we learn that such data was collected inadvertently, we will take reasonable steps to delete it.
14) Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their content, availability, or privacy practices. Your use of third-party websites is governed by their own policies.
15) Limitation of Liability
To the extent permitted by applicable law, we exclude liability for indirect, incidental, or consequential damages resulting from unauthorized access, data loss, or interruptions that occur despite appropriate security measures and that are beyond our reasonable control.
16) Copyright
All content on this website, including text, images, photos, graphics, and other materials, is protected by copyright and other intellectual property laws. Unless otherwise indicated, all rights are owned by J&T Ventures GmbH or the respective rights holders.
Reproduction, distribution, modification, or publication of website content without prior written permission from the rights holder is prohibited, except where mandatory law permits otherwise.
17) Changes to this Policy
We reserve the right to amend this Policy at any time. The updated version will be published on this page with a revised Effective Date.
18) Contact
For any questions regarding this Policy or data protection matters:
LakeThunStays.com
Legal entity: J&T Ventures GmbH
Email: contact@lakethunstays.com
Address: Platzweg 1, Wimmis, Bern, Switzerland
Phone: +41 76 336 31 69